Science backed by a lot more science.

Only Lyssn’s clinically validated AI has the proven accuracy of an expert evaluator to assess the use of evidence-based practices.

What’s behind Lyssn?

The Lyssn platform is built on unmatched expertise, including over a decade of academic research, more than 20,000 human-rated psychotherapy conversations, and 60+ peer-reviewed publications. Lyssn uses the same established, gold-standard measures of fidelity as expert evaluators in academia, healthcare, social services, and clinical practice in the US and around the world.

Together, we can expand the use of evidence-based practices and transform health and human services.

Our numbers speak for themselves.


Lyssn’s Motivational Interviewing metric accuracy rate. Metrics include established ratings of the therapeutic relationship, provider empathy, active listening, advice giving, collaboration, affirmations, and client change language.


Lyssn’s Cognitive Behavioral Therapy metric accuracy rate. Along with an overall fidelity rating, 11 specific sub-scales are included, such as agenda setting, collaboration, interpersonal effectiveness, guided discovery, homework, and more.


Lyssn generates 28 unique content codes for each session that provide summaries of key clinical topics. These labels include discussions of mood, substance use, interpersonal relationships, and work, as well as discussions of suicide or self-harm.

Here’s how it works:

Lyssn created customized AI algorithms to automatically generate clinical quality metrics from a recording (or transcript) of a provider-patient session or conversation. Metrics range from general counseling and member/patient-centered communication to fidelity to evidence-based counseling. Every metric comes from independently established, gold-standard tools used widely in the field.

Some of Lyssn’s 55+ validated metrics include:

Talk time
Motivational Interviewing proficiency
Complex & simple reflections
Cognitive Behavioral Therapy proficiency
Open & closed questions
Guided discovery