Better hires. Better performance. Better results.

Hiring is an art. Lyssn AI adds the science.

• The challenge

  It takes a lot of resources to onboard and train a caseworker, coach, or clinician. It’s easy to check their experience, education, and certifications, but difficult to know if they have the interpersonal skills they need. Do they use evidence-based practices appropriately? How can you tell?

• Lyssn’s solution

  Lyssn AI is trained to quickly assess prospective employees for foundational communication skills, like active listening, empathy, or ability to engage a client who is ambivalent about change. With Lyssn AI, you can review the skills, not just the credentials, of hundreds of applicants without sacrificing critical staff time to manually review each response.

• How it works

  Job applicants simply log in and respond to standardized prompts. Lyssn AI automatically evaluates and summarizes the quality of their responses. Organizations can then use this information to determine skill levels.

Practice makes perfect.

• The challenge

  Evidence shows that role playing, expert observation, and direct feedback deliver the best training results, but few organizations can afford to offer these. Instead, most organizations opt for training consisting primarily of slideware, which can be tedious, expensive, and doesn’t offer the opportunity to improve skills through practice.

• Lyssn’s solution

  Lyssn AI offers interactive training tools that guide caseworkers, coaches, and clinicians in practicing evidence-based techniques. While organizations benefit from affordable, scaled training programs and the ability to document fidelity to evidence-based practices.

  Lyssn AI tools build skills through repeat practice and deliver quick, actionable insights on performance. Staff can access training tools at any time, and organizations can track and report for accreditation.

• How it works

  Lyssn AI training tools are built on data from thousands of hours of real-world sessions– and can be customized to a particular population or training need. Using a computer or mobile phone, staff can easily log in to start a practice session. The user sees brief, informative content presented by experts, and engages in clinical interactions with simulated patients and text-based chat bots. Lyssn AI then evaluates the user’s responses in a similar way to a human rater and gives immediate tips and feedback.