When providers have the training and resources they need, the community has greater access to vital services when they need it most.

Prevention and community-based services often operate under tight budgets, relying on limited resources to handle heavy workloads. This means there is little budget left for effective training — and ensuring fidelity to evidence-based practices is all but impossible.

Our solution equips prevention staff with:

A medical employee with hands on an older woman's shoulders

Our team brings diverse experience implementing solutions in state, local, and community organizations of every size, we understand your specific challenges and deliver tailored, actionable support.

Leveraging AI to democratize training and quality monitoring at scale so you’re free to serve
the community.

Lyssn was founded by clinical research psychologists and behavioral health-focused data scientists. We exist to transform how prevention and community-based services agencies implement and model fidelity to evidence-based practices and efficiently train their staff on emerging evidence-based skills.

Our off-the-shelf, AI-powered tools help up skill diverse community workforces regardless of educational background—providing automated feedback, simulated practice sessions, data tracking for regulatory compliance, and quality improvement support.

Accuracy When Evaluating for a Suicide Risk Assessment
98 %
Refined Through
Million+ Analyzed Sessions
4.3
Matches More Than
for the Evidence-Based Engagement Model of Motivational Interviewing
95 %

Your staff improves through on-demand training and practice, while supervisors receive clear metrics to identify who needs additional support—ultimately allowing your entire team to focus on what truly matters: serving your community.

Our Capabilities

Lyssn AI Capabilities

Facilitator leading group therapy session with about quality improvement

Quality Improvement

Lyssn’s QI platform provides over 75 metrics, ranging from general evaluations of empathy and active listening to measuring the outcomes of evidence-based practices such as CBT, MI, and Suicide Prevention methods. Evaluations are consistent, personalized to the provider, and enhance dialogues with supervisors with more data and context.

Lyssn’s QI solution also includes an AI-powered documentation tool, which helps providers focus their attention not on notetaking, but on people receiving assistance.

Learn & Practice

Lyssn elevates training for prevention and community-based services agencies, providing education through unique modules like Motivational Interviewing for HHS, Trauma-Informed Care, the Multicultural Orientation Framework, and Suicide Prevention.

Clinicians engaged in training to strengthen therapeutic conversation techniques.

Specific Capabilities Include:

Hear From Lyssn Clients

In Wyoming, our Department of Family Services uses Lyssn’s AI for fidelity monitoring, and officials have recently decided to expand its use to enable staff to segment large data sets by district. Now, the data the platform provides informs state MI training. And because conversations with families often occur in noisy environments, this technology can be very impactful in their understanding, especially with something “as complex as human language.”
Policy Analyst, Wyoming

Trusted by health and human services agencies across the country.

Resources

Discover free resources and see vetted, ethical AI in action with our detailed case studies.

Lyssn team member working in an office, representing expertise in AI-driven behavioral health.
What Does “Quality” Mean When it Comes to AI in Mental Health and Human Services?
Person offering support symbolizing compassion in suicide prevention training.
New: Lyssn Launches Suicide Prevention Fundamentals Training Program
Lyssn customer working on a laptop learning about Lyssyn's AI-driven behavioral health.
Lyssn’s AI Guide for Beginners

AI that provides prevention and community-based services agencies with peace of mind, engineered by professionals who have been there.

Let’s elevate training quality and fidelity monitoring at scale so you can invest resources where they are needed most: in community support.