Health & Human Services
AI that empowers your staff to impact community wellbeing.
When reporting and staff development drain agency resources, vulnerable communities lose resources.
Health and human services (HHS) agencies at the state and local levels face challenges when it comes to training and proving fidelity to evidence-based practices. They’re often limited by:
- Complications of a high turnover workforces
- Limited resources and competing priorities
- Complex regulatory reporting requirements
- Restricted time and funding to treat training as an ongoing process
The team of experienced health and human services professionals at Lyssn has a first-hand understanding of these challenges, and we’re here to help.
Leveraging AI to improve reporting, prove fidelity and provide skill development that makes a difference.
Founded by clinical research psychologists and behavioral health-focused data scientists, Lyssn is transforming how health & human services agencies implement and model fidelity to evidence-based practices and efficiently train their staff on emerging evidence-based skills.
Our learn & practice, QI, and documentation tools leverage powerful AI to support agencies from initial evidence-based practice training to supporting their teams on an ongoing basis through meaningful supervision and ongoing skill practice with feedback.
- The Result
Fidelity is effectively measured, federal funding is secured, and social workers have the peace of mind and the time necessary to tackle heavy case loads.
- Child Welfare
Lyssn offers a scalable solution to meet FFPSA requirements, expand evidence-based prevention services, and improve family engagement with those who come in contact with the child welfare system.
- Justice-Involved Services
Our AI-powered training solutions aid in the intervention of at-risk populations and strengthen workers’ capacity to effectively deliver evidence-based practices that aim to reduce recidivism among the youth and individuals they serve.
- Prevention & Community Services
We empower agencies with secure ways to train and continuously support staff, so they can focus on what matters most: helping people in their communities prosper.
Lyssn AI Capabilities
Quality Improvement
Lyssn’s QI platform provides over 75 metrics, ranging from general evaluations of empathy and active listening to measuring the outcomes of evidence-based practices such as CBT, DBT, and Suicide Prevention methods. Evaluations are consistent, personalized to the provider, and enhance dialogues with supervisors with more data & context.
Lyssn’s QI solution also includes an AI-powered documentation tool, which helps providers focus their attention on those receiving care rather than notetaking.
Learn & Practice
Lyssn elevates training for health and human services agencies, providing education through unique modules like Motivational Interviewing for HHS, Trauma-Informed Care, the Multicultural Orientation Framework, and Suicide Prevention.
Specific Capabilities Include:
- Fidelity Reporting
- Learning Improvement Analytics
- Supervisor Data Dashboard
- On-Demand Learning & Practice
- CCWIS Integration
- Session Transcription & Feedback
- HIPAA and SOC 2 Compliance
Trusted by health and human services agencies of all levels across the country.





Discover free resources and see vetted, ethical AI in action with our detailed case studies.
AI providing HHS agencies with peace of mind, engineered by professionals who have been there.
Empowering your staff to support community wellbeing.