When reporting and staff development drain agency resources, vulnerable communities lose resources.

Health and human services (HHS) agencies at the state and local levels face challenges when it comes to training and proving fidelity to evidence-based practices. They’re often limited by:

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The team of experienced health and human services professionals at Lyssn has a first-hand understanding of these challenges, and we’re here to help.

Digital dashboard representing Lyssn’s insights that help organizations improve clinical communication skills.
Our Impact

Leveraging AI to improve reporting, prove fidelity and provide skill development that makes a difference.

Founded by clinical research psychologists and behavioral health-focused data scientists, Lyssn is transforming how health & human services agencies implement and model fidelity to evidence-based practices and efficiently train their staff on emerging evidence-based skills.

Our learn & practice, QI, and documentation tools leverage powerful AI to support agencies from initial evidence-based practice training to supporting their teams on an ongoing basis through meaningful supervision and ongoing skill practice with feedback.

Matches More Than
of Human Performance When Evaluating for Evidence-Based Practices such as Motivational Interviewing
95 %
Trusted By
State, local, and community-based agencies across the country.
Refined Through
Million+ Analyzed Sessions
4.3

Fidelity is effectively measured, federal funding is secured, and social workers have the peace of mind and the time necessary to tackle heavy case loads.

Lyssn offers a scalable solution to meet FFPSA requirements, expand evidence-based prevention services, and improve family engagement with those who come in contact with the child welfare system.

Our AI-powered training solutions aid in the intervention of at-risk populations and strengthen workers’ capacity to effectively deliver evidence-based practices that aim to reduce recidivism among the youth and individuals they serve.

We empower agencies with secure ways to train and continuously support staff, so they can focus on what matters most: helping people in their communities prosper.

Our Capabilities

Lyssn AI Capabilities

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Quality Improvement

Lyssn’s QI platform provides over 75 metrics, ranging from general evaluations of empathy and active listening to measuring the outcomes of evidence-based practices such as CBT, DBT, and Suicide Prevention methods. Evaluations are consistent, personalized to the provider, and enhance dialogues with supervisors with more data & context.

Lyssn’s QI solution also includes an AI-powered documentation tool, which helps providers focus their attention on those receiving care rather than notetaking.

Learn & Practice

Lyssn elevates training for health and human services agencies, providing education through unique modules like Motivational Interviewing for HHS, Trauma-Informed Care, the Multicultural Orientation Framework, and Suicide Prevention.

A Lyssn team collaborates at computer, developing AI-powered tools that improve communication outcomes

Specific Capabilities Include:

We know that across every state, there’s a crisis in staffing in human services. AI has helped us address this staffing issue by increasing caseworkers’ efficiency and providing them with MI coaching and practice to improve their job performance. State and local governments are limited in their capacity to provide this individualized support, which is where an AI tool — such as Lyssn, in the case of OCFS — can fill the gap.
VP of Strategy, YRI

Trusted by health and human services agencies of all levels across the country.

Resources

Discover free resources and see vetted, ethical AI in action with our detailed case studies.

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What Does “Quality” Mean When it Comes to AI in Mental Health and Human Services?
Webinar screen highlighting Lyssn's latest child welfare training sessions
Strengthening the Front Lines: AI-Enhanced Training for Child Welfare Professionals
Students engaging with Lyssn technology to strengthen behavioral health practice.
New Spanish Training Scenarios Added to Lyssn’s MI Practice Library

AI providing HHS agencies with peace of mind, engineered by professionals who have been there.

Empowering your staff to support community wellbeing.