Learn & Practice
Interactive, expert-led training — available anywhere, at any time.
Empower your team, expand capabilities, and improve quality and consistency across your organization.
The training that drives the greatest improvement in behavioral health and health and human services relies on a mix of role playing, expert observation, and opportunities to practice with direct, immediate feedback. Unfortunately, due to time and budget constraints, comprehensive training like this is often not feasible to offer consistently, if at all. If supplemental training is added using tutorials, they don’t improve fidelity to evidence-based practices.
That’s where Lyssn comes in. We’ve made it possible for the first time to deploy expert training at scale, with all the exercises that help learners grow. Our training solution uses industry-leading AI to intuitively and seamlessly guide caseworkers, coaches, and clinicians as they practice evidence-based techniques through customizable lessons and virtual role-playing. And training facilitators are provided with comprehensive reporting to illuminate the progress being made across your team.
- The Result
You empower your team with new tools to improve practice quality while ensuring every individual performs at their best.
An unparalleled foundation of expertise.
Lyssn was built from:
Lyssn’s all-in-one training platform makes training more accessible and more effective.
Access to Experts
Each module begins with an overview of a specific skill from an expert instrumental in developing the evidence-based training course.
Contextualized Learning
Engaging content in multiple formats helps learners with different learning styles gain new skills. Designed to fit within your busy schedule by offering self paced study and content focused on practice examples that can be immediately applied.
Real-World Clients
Virtual training clients are inspired by real clients and scenarios, creating more connectivity with one’s day-to-day experience.
Unlimited Practice
Learners are given the opportunity to practice new skills by responding to client scenarios and receive immediate feedback from trained AI on successes and areas for improvement.
Comprehensive Training Data
Supervisors are able to visualize how their staff is performing both individually and as a team with detailed data dashboards showcasing progression toward each target skill.
Training topics include:
- Motivational Interviewing
- Cognitive Behavioral Therapy
- Suicide Prevention
- Multicultural Orientation
- Dialectical Behavior Therapy
- And much more
QI and Training Together
Creating a continuous loop of improvement.
The capabilities of Lyssn’s flexible AI tools come together to transform training, reporting, and improvement by measuring performance and refining listening, collaboration, and empathic skills — and then using real-time data to directly inform training.
This creates an infinite cycle of improvement that holistically elevates how resources are allocated and how care is delivered.
Learn & Practice vs. traditional training.
The people Lyssn training serves.
- Health and Human Services
Help your staff help more families by modeling fidelity to evidence-based practices, maintaining compliance and eligibility for federal programs, and unburdening case workers.
- Behavioral Health
Advance quality reporting and improvement at scale, staying aligned with evidence-based practices and driving improved patient outcomes.
- Crisis Care
Exceed quality assurance requirements and make critical call center improvements that can make all the difference in a moment of crisis.
Lyssn is trusted by over 100 health & human services, behavioral health, and crisis care organizations across the country.
Hear From Lyssn Clients
Security and compliance you can rely on.
Compliance
Lyssn’s cloud-based AI solutions are HIPAA- and FERPA-compliant and SOC-2-audited.
Security
We maintain an exceptional standard of security through encrypted data transfers and storage, two-factor authentication, constant system monitoring, and regular audits.
Discover free resources and see vetted, ethical AI in action with our detailed case studies.
- Lyssn News, Suicide Prevention
- Health & Human Services, Lyssn News
- Behavioral Health, Lyssn News
Provide more human care to more people with Lyssn.
Let’s grow your team’s skill set, improve intervention quality, and enhance outcomes across the board.